Service Plans
 Friends Unlimited
 Total Solution
 Money Saver
International Calling Plans
 Mi Cuba
 Un Solo Pueblo
 Zona Franca
Long Distance
 Mi Mundo Calling Cards
 Freedom Sense
Internet
 Wave Connect
Other Services
 Feature Pack
 Prepaid Services
 Circle of Friends
 Inside Wire Maintenance
 Voice Mail
 eBill
( ) - -

 

 
Applicability of this Privacy Policy
Personally Identifiable Information Provided by You
Supra Telecom's Use of Your Personally Identifiable Information
Usernames and Passwords
Security of Your Submissions and Transmissions
Changes to this Privacy Policy
Terms and Conditions
Download our Legal Document (PDF only) (requires Adobe Acrobat ®Reader)

SupraTelecom.com | Privacy Policy

By visiting, using and/or submitting information to, SupraTelecom.com, or other sites owned and operated by Supra, you are accepting the practices described in this Privacy Policy and our Agreement of Terms of Use located at the URL http://www.supratelecom.com/terms.html

The SupraTelecom.com Internet web site is owned and operated by Supra Telecommunications and Information Systems, Inc., a Florida corporation ("Supra"). Supra appreciates that you care how information about you is collected and shared, so Supra created this Privacy Policy in order to demonstrate our firm commitment to disclose our current policies regarding your privacy and the confidentiality of your personally identifiable information. In addition, we take further measures to enhance the protection of your privacy and personally identifiable information, as outlined in this Privacy Policy. This Privacy Policy will also instruct you on what to do if you do not want your personal information collected or shared when you visit SupraTelecom.com.

Applicability of this Privacy Policy

This Privacy Policy is intended to apply to you, Supra, its affiliates and all Internet web sites owned and operated by Supra, including, but not limited to, the web site located at the URL ("SupraTelecom.com"). This Privacy Policy is a statement of Supra's current policies with regard to how information about you is collected by Supra via SupraTelecom.com, used, and potentially shared by Supra.

Personally Identifiable Information Provided by You

Much of SupraTelecom.com is accessible to you without your providing personally identifiable information. However, Supra requires that you register and provide personally identifiable information to enable you to utilize certain features of SupraTelecom.com, including subscribing for or purchasing Supra's telecommunications services and being issued a username or password in order to manage your Supra account online. In addition, you may wish to submit your personally identifiable information to Supra in order to receive special offers from Supra and select business sponsors or to contact us for technical support or other reasons. Supra will obtain your consent for any use of your personally identifiable information beyond the original use for which you provided it. The personally identifiable information that Supra requests from you may include your name, address, email address, telephone number, credit card number and social security number. The personally identifiable information that you provide must be accurate, complete and current. Supra will specifically ask you for any personally identifiable information requested, and your provision of such information will always be on a voluntary basis.

Back to the top >>

Supra's Use of Your Personally Identifiable Information

Supra uses your personally identifiable information within Supra's internal organization to process any selections or orders that you may make using SupraTelecom.com. Supra also shares your personally identifiable information with select third parties for fulfillment of services and features that you specifically select. For example, we will share your personally identifiable information with: (i) credit card companies for processing your payments if you purchase our services; (ii) federal and state licensing agencies, as may be required by law or to assist in an ongoing investigation; (iii) select business sponsors if you submit your personally identifiable information to receive special offers from them; (iv) your current telecommunications provider if you elect to switch to Supra; and (v) vendors whose products you order via SupraTelecom.com. Otherwise, unless you specifically authorize Supra to do so, Supra does not currently loan, rent or sell your personally identifiable information to other third parties except for the original purpose for which you provided it. Our practices may change in the future, though. For instance, if all or substantially all of Supra's stock or assets are purchased by a third party, Supra will share your personally identifiable information with the acquiring third party. Supra reserves the right to share or disclose your personally identifiable information when it determines, in its sole discretion, that the disclosure of such personally identifiable information is necessary to identify, contact, or bring legal action against you if you are or may be: (i) causing intentional or unintentional injury to another; (ii) interfering with another's rights or property, including Supra's rights or property; (iii) violating any applicable law, rule or regulation; or (iv) such disclosure is required by any applicable law, rule or regulation.

Correcting, Updating or Changing Selections Regarding Your Personally Identifiable Information

Once you have provided personally identifiable information to Supra via SupraTelecom.com, you must inform Supra of any changes to, or updates of, any personally identifiable information that you provide. You may at any time request a copy of the personally identifiable information that you provided, elect to revoke ("opt-out") the information provided, update that information, or change any selections you have made with regard to use of that information. In order to access, opt-out, update or change selections for use of, personally identifiable information that you provided, please contact Supra at 1-888-31 SUPRA (1-888-317-8772). Supra will accordingly provide you with your personally identifiable information, or change its records to remove, update or change selections regarding your personally identifiable information. If you opt-out of providing your personally identifiable information, Supra will no longer use your personally identifiable information or share it with third parties and will take reasonable effort to remove it from our services. However, keep in mind that your opting-out of providing personally identifiable information may inhibit or cancel your ability to fully utilize SupraTelecom.com, to subscribe for Supra's services, to manage your Supra account, and to access or use some of SupraTelecom.com's other features.

Other Transmissions, Submissions and Postings to SupraTelecom.com

If you transmit, submit or post information to SupraTelecom.com that is not, or does not contain, personally identifiable information, you automatically grant Supra the royalty-free, non-exclusive right and license to use, copy, format, adapt and/or to incorporate the same in other data and content viewable on, contained in, or downloadable from, SupraTelecom.com.

Back to the top >>

Supra's Use of Cookies

Like many Internet web sites, Supra utilizes "cookies" to track and store anonymous preferential information about you as you use SupraTelecom.com. "Cookies" are alphanumeric identifiers in the form of text files that are inserted and stored on your hard drive by your web browser. Cookies track your personal preferences and activities, but in no way contain or refer to any personally identifiable information. Supra's use of cookies allows Supra to aggregate certain information about its users. The aggregated information helps Supra to serve you better by compiling user preferences to improve the features of SupraTelecom.com. Supra may also share, loan, rent or sell this aggregated information to third parties, but keep in mind that the aggregated information contains absolutely no personally identifiable information. If you do not want SupraTelecom.com's cookies to be placed on your hard drive, you can disable your hard drive's ability to accept and receive cookies through your web browser. However, keep in mind that if you disable your hard drive's ability to accept and receive cookies, you may not be able to fully utilize all of the convenience features of SupraTelecom.com. For instance, you may have to log in your username or password more than once per session.

Usernames and Passwords May Be Issued to You

You may be issued a username or password by Supra to utilize certain features of SupraTelecom.com, including, without limitation, management of your Supra account. In order to receive a username or password from Supra for use on SupraTelecom.com, you will be required to submit personally identifiable information. You are responsible for keeping your usernames and passwords, if any, confidential. You are responsible for any access, use or activities on SupraTelecom.com under your username or password. For that reason, be sure to log off when you are finished using a shared computer.

Back to the top >>

Security of Your Submissions and Transmissions

Supra utilizes its best efforts to protect the security of any information submitted or transmitted by you via SupraTelecom.com, including, but not limited to, personally identifiable information. Supra uses a secure server and SSL encryption technology to help ensure that your submissions and transmissions are kept confidential. However, in the unlikely event that an unauthorized third party compromises Supra's security system, Supra is not responsible for any occurrences or damages directly or indirectly caused by an unauthorized third party's ability to view, use or disseminate your submissions or transmissions to SupraTelecom.com, or your personally identifiable information.

Links to Other Internet Web sites on SupraTelecom.com

SupraTelecom.com contains links to other Internet web sites. This Privacy Policy applies solely to SupraTelecom.com, and all Internet web sites owned and operated by Supra. Supra makes no representations or warranties about, nor is it responsible for, the privacy practices of other Internet web sites. When you enter a linked Internet web site, Supra encourages you to read the privacy policy of that linked web site, as its privacy policy may differ substantially from that of this Privacy Policy.

Access and Use by Minors

SupraTelecom.com is not intended to be accessed or utilized by persons under the age of 18. Supra does not intend or purposefully attempt to gather information from children under the age of 13.

Back to the top >>

Changes to this Privacy Policy

Supra developed this Privacy Policy as a manifestation of our firm commitment to disclose our current privacy and confidentiality policies to you. However, the Internet is rapidly evolving. With this in mind, Supra reserves the right to amend this Privacy Policy at any time in its sole discretion and without notice. Any information we collect from you is subject to the most current Privacy Policy. You are encouraged to revisit this Privacy Policy each time you visit SupraTelecom.com, in order to review any changes that have been made. Your continued access and use of SupraTelecom.com following the posting of any such changes shall indicate your acceptance of the same.

Your Questions, Comments & Complaints

Supra encourages you to provide Supra with feedback regarding this Privacy Policy. If you have questions, comments or concerns regarding this Privacy Policy, please email us at customerservice@stis.com or call Supra at 1-888-31 SUPRA (1-888-317-8772). If you feel that Supra is not abiding by this Privacy Policy at any time, please immediately contact us via email at legal@stis.com.

Governing Law; Arbitration

This Privacy Policy is to governed and construed in accordance with the internal laws of the State of Florida, without regard for principles of conflicts of laws. Any civil action, claim, dispute or proceeding arising out of, or relating to, this Privacy Policy shall be referred to final and binding arbitration, before a single arbitrator, under the commercial arbitration rules of the American Arbitration Association in Dade County, Florida. The arbitrator shall be selected by you and Supra, and if you and Supra are unable to reach agreement on selection of the arbitrator within thirty (30) days after the notice of arbitration is served, then the arbitrator shall be selected by the American Arbitration Association. Judgment upon any award rendered by the arbitrator shall be final, binding and conclusive upon you and Supra, and your and Supra's respective administrators, executors, legal representatives, successors and assigns, and may be entered in any court of competent jurisdiction. Notwithstanding the previous sentence, in no event shall either you or Supra be entitled to punitive, special, indirect or consequential damages, and both you and Supra hereby waive your rights to any punitive, special, indirect or consequential damages, including, but not limited to, damages for any loss of profit, revenue or business.

Miscellaneous

If any portion of this Privacy Policy is deemed unlawful, void or unenforceable by any arbitrator, this Privacy Policy as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Privacy Policy that is unlawful, void or unenforceable shall be stricken from this Privacy Policy. The headings contained in this Privacy Policy are for convenience of reference only, are not to be considered a part of this Privacy Policy, and shall not limit or otherwise affect in any way the meaning or interpretation of this Privacy Policy. All covenants, agreements, representations and warranties made in this Privacy Policy, as may be amended by Supra from time to time, shall survive your acceptance of this Privacy Policy and the termination of this Privacy Policy. This Privacy Policy represents the entire understanding and agreement between you and Supra regarding the subject matter of this Privacy Policy, and supersedes all other previous agreements, understandings and/or representations regarding the same.



Back to the top >>

 

All rights reserved © 2007 Supra Telecommunications & Information Systems Inc.